This opportunity will allow the Student Worker to gain an internal working knowledge of the Customer Care call center through direct hands on work with our most frequently used tools with a heavy emphasis on Work Force Planning and SharePoint. This focus will provide experience in transforming marketing efforts to knowledge for our first line team members and scheduling to meet the expected demand from these efforts.
What We Offer:
Education and Experience
As part of the Seminole Hard Rock Support Services employment process, final candidates will be required to complete a background check. These background checks may include, but are not limited to:
Disclaimer: While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).