Job Locations US-FL-Davie
Location : Name
Seminole Hard Rock Support Services
Requisition ID
Job Category
Human Resources
Job Code Title


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Under the direction of the Benefits Manager, the Benefits Specialist is responsible for assisting in the implementation and administration of benefits programs established by Seminole Hard Rock Support Services.


Essential Job Functions:

  • Administers benefit programs in compliance with Seminole Hard Rock Casino and Seminole Gaming Policies and Procedures, and insurance contract agreements.
  • Design, evaluate and modify benefits processes to ensure that programs are current, communicated and in compliance with the Seminole Tribe of Florida and Seminole Gaming guidelines.
  • Evaluates services, coverage, and options available through benefits programs offered by Seminole Gaming. Provides feedback and data as needed.
  • Assist with benefits communications, meetings and practices that best meet the needs of our diverse employee group and the overall goals of the organization.
  • Monitors the effectiveness of benefits programs and ensures compliance with statutory requirements on an ongoing basis and promptly reports service concerns to the Director, Compensation & Benefits or appropriate benefits representative.
  • Supervises monthly billing process and reconciliation and resolves any disputes or differences with insurance company and accounts payable.
  • Ensures all enrolled team members meet all eligibility requirements and promptly notifies Director, Compensation & Benefits or insurance carrier(s) if eligibility status changes.
  • Processes enrollments, changes, terminations payroll deduction setups, COBRA notifications of benefit coverages as needed to maintain group eligibility.
  • Meets personally with employees individually and in groups to provide assistance and communication regarding benefits programs.
  • Conducts informational sessions for new employees (Orientation) and existing employees (for annual Open Enrollment, quarterly 401(k) Plan enrollment or enrollment of new benefits programs). Communicates the time and location of benefits’ meetings property-wide.
  • Compiles monthly billing report for all insurance benefits, and requests payment. Resolves any disputes or differences with insurance company and accounts payable.
  • Reconciles employee contribution deductions to the monthly premiums due.


  • Bachelor's degree in a related field preferred, and two (2) years similar Human Resources experience required with a heavy emphasis on administering and implementing benefit programs, policies and procedures in a large company (1,000 or more employees) or an equivalent combination of education, certification and experience, preferably in a hospitality, casino or health care environment.
  • Excellent communication, presentation and analytical skills required, along with ability to prepare financial spreadsheets.
  • Must be proficient in MS Word and Excel and have extensive HRIS knowledge.
  • This position requires strong knowledge of HIPPA, FMLA, ADA, ERISA, and COBRA. Strong knowledge of all applicable employment laws and government regulations a must.
  • High level of confidentiality and a professional demeanor required.


Work Environment:

Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, second hand smoke and excessive noise.


While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.



For a listing of all opportunities at Seminole Hard Rock Support Services, please go to www.gotoworkhappy.com









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