DIRECTOR - HUMAN RESOURCES

COMPANY PROFILE:
In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee.
 
The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America.
 
Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world’s largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues.
 
PROPERTY PROFILE:
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.
 
Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games.
 
OUR COMMITMENT TO SERVICE:
We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

This position is responsible for directing the daily activities of the Human Resources Department, including Recruitment, Benefits, training, team member relations, Team Member events, communication, and administrative transactions.  The Director of Human Resources will partner with the support services team to delivers best in class services that meet or exceed the needs of Team Members and enable business success. The position is also responsible for ensuring that the company is in compliance with applicable laws, regulations, policies and standard operating procedures.

Essential duties include, but are not limited to:

• Serve as strategic HR business partner to operating departments in relation to organizational development, talent management, benefits administration and HR compliance
• Design, develop and implement various talent management levers necessary to drive the Seminole Brighton Bay’s talent management strategy, including succession planning, Team Member recognition and Team Member engagement
• Assist in the development and fostering of a property culture that promotes effective communication, service excellence, employee retention and engagement, teamwork, recognition, mutual respect, diversity and inclusion
• Assist in the development and implementation of the HR goals & objectives to be consistent with the strategic vision of the company and in response to annual team member opinion surveys
• Oversee property recruitment activities, ensuring that the sourcing process is yielding an ideal candidate pool
• Ensure that hiring managers are equipped with the necessary tools and information needed to effectively select the most qualified and capable candidates
• Ensure that the employment process is in compliance with Gaming Regulations and is as expedient as possible
• Oversee Team Member Relations, ensuring the fair and consistent application of, and compliance with company policies & procedures; and ensuring compliance with all applicable federal laws and guidelines
• Oversees Benefits communications and responsible for assisting Team Members with their respective health & wellness programs
• Oversees training programs and responsible for assisting Team Members with their learning & development objectives
• Other duties as assigned

Qualifications:

• Bachelor’s Degree in Human Resources or related field and 7 or more years of progressively responsible experience in Human Resources (of which, at least 3 years must be in a management role), or an equivalent combination of training, education and experience. Must apply for, obtain and remain eligible for a Seminole Tribal Gaming License
• Master’s Degree in Human Resources or related field; SPHR Certification; Human Resources experience in a casino with Class III slot machines and table games preferred
• Knowledge of Human Resources best practices in the areas of recruitment, training, benefits, compensation, team member relations and HRIS
• Ability to actively influence and resolve conflict among individuals or groups at various levels within and outside of the organization and having competing interests to create mutually acceptable solutions
• Ability to set clear direction for the department to ensure the successful execution of the strategic plan
• Ability to use data (performance metrics and informal feedback) to monitor progress, make necessary course corrections and ensures follow-through
• Ability to generates and apply different and novel ways to deal with organizational problems and opportunities
• Skill in developing successful working relationships with senior management, peers, and subordinates within department and outside of the department
• Skill in coaching and developing others’ skills and competencies by planning effective development activities and providing staff with clear direction and line-of-sight in regards to their respective roles in achieving the business strategy

Work Environment:

• Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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