DIRECTOR - BEVERAGE CONCEPT DEVELOPMENT

Overview:

This position reports to the Vice President of Food & Beverage. Primarily responsible to ensure consistency of beverage programming and service through the implementation of policy and procedure, training, certification, recognition, and discipline of all Beverage Team Members and Management within all verticals of business (Casinos, Hotels, Restaurants, and Concessions).

SHRSS Overall Responsibilities:

• Conducts or reviews management and operational analyses to ensure ongoing success and efficiency within the department
• Responsible for specifications and quality of all beverage products
• Provide analytics and guidance to help control all labor and beverage cost percentages
• Collaborate with training and operations departments to develop bar teams, standards, quality and cleanliness training
• Responsible for specifications, quality, consistency, and presentation of all beverage products delivered to guests
• Recommends to senior management operational enhancements that drive sales, support initiatives, and promote excellence
• Monitors profit and loss statements to ensure objectives are met, and recommends corrective actions as required
• Works to gather/track vital, relevant guest feedback on F&B offerings used to substantiate suggested changes and enhancements regarding both product and services offered
• Build and Maintain Beverage Brand Standard Program
• Beverage Brand Standard Program compliance checks
• Marketing Support Request reviewing and approvals
• Build and maintain relationships with key partners and distributors
• Support liquor, beer, and wine partner and distribution communications
• Corporate beverage distribution systems support and management e.g. (Smart Bar, Micromatic or any current system)
• Manage relationship, expectations, and LTO’s for Non-Alc partners and e.g. (Coca cola, Red Bull)
• Utilization of beverage industry analytics to support strategy and direction
• Beverage ideations, development, and creation
• Spearheads continued emphasis on productivity through labor analytics
• Assists in the responsibility of organizing and operating the Beverage department in accordance with approved standards, budgetary limitations, policies and procedures
• Assists in the development and implementation of the F&B department’s yearly budgets, capitol FF&E’s, and capital projects
• Actively work with key stakeholders on programming legalities
• Create and launch innovative beverage contests to enhance promotional activity and drive incremental revenue
• Able to display project management proficiency from ideation through fruition
• Advise property peers on directing and overseeing the day-to-day activities of Beverage operations and service
• Knowledge of Seminole Hard Rock Support Services policies, procedures, and operations
• Promotes positive public/employee relations at all times
• Maintains a clean, safe, and hazard-free work environment within area of responsibility
• Performs all other related and compatible duties as assigned

Hard Rock Cafe Responsibilities:

• Beverage development and creation
• Collaborate with Operations to ensure recipe specifications and execution are being met
• LTO ideation
• Product Photoshoots

Qualifications:

• Minimum of 7 years casino and multi-unit beverage or related experience in a supervisory role required, or an equivalent combination of education and/or work experience
• College degree preferred
• Must be familiar with a variety of the field concepts, practices and procedures and have a proven track record in business management, purchasing and record keeping
• Must be able to communicate effectively in English, specific to position duties and responsibilities
• Strong interpersonal and leadership skills and ability to sustain positive work environment with a diversified talent are required
• Must possess basic mathematical skills specific to position responsibilities and be able to balance cash drawer at end of shift
• Proficiency in Microsoft Word, Excel, and PowerPoint required
• While performing the duties of this job, the employee is frequently required to walk and stand and to work in a smoking environment

Personality Traits

• Considerate to see from multiple perspectives
• Operational intuition (barback, bartender, manager perspective)
• Create and maintain long term relationships
• Understanding dichotomy between partners and distributors
• Mixology
• Bar design, operational efficiency
• Effective communications, timely communications
• Realistically optimistic

Work Environment:

• Duties and responsibilities are typically performed on the Casino floor as well as a professional office setting. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, secondhand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).