WORKFORCE MANAGEMENT ANALYST II

Under the direction of the Manager of Workforce Management, the Workforce Management Scheduling Analyst will be responsible for labor planning, analysis building, standard setting, consistency support, capacity planning, budget assistance, etc. working with all locations in the Seminole Hard Rock portfolio.

• Review all property operations to ensure that consistent practice, policy, and procedure for labor reporting is adhered to
• Review and analyze scheduling practices
• Coordinate the implementation of labor and scheduling systems with the properties
• Preparation and review of weekly FTE reports for all property locations
• Assist all property locations in the preparation of productivity standards for all labor positions for use in labor productivity analysis, including working with respective departments
• With a team of WFM professionals, assist with change management of an entire property from the labor analytics, labor utilization, labor deployment, labor control, labor scheduling, and overall labor management side
• Assist in development of base drivers (Key Volume Indicators or KVIs) for labor standard for each labor position
• Review and produce analyses of property daily operating reports
• Hands-on interface and assistance to the labor planning/analysis of for all property locations
• Assist in budgeting across properties to adhere to agreed upon productivity standards
• Such other duties and functions as may be required by the CFO of Seminole Gaming or the Senior Vice President of Finance

• Experience working and managing team members on the frontline of a service/hospitality/gaming operation
• Experience with scheduling programs preferably Virtual Roster
• Ability to communicate thoroughly, clearly explain ideas both verbally and in written form, and interact professionally with all levels of stakeholders from the entry-level frontline team members to the highest-level executives
• Creative problem-solver
• Experience in change management
• Ability to work effectively independently and ability to work effectively with a team
• Must possess a willingness to learn and work alongside frontline team members
• Remaining objective while letting our main stakeholders (operations management) feel “heard”
• Experiences as a trainer or a teacher a plus
• Experience in Finance Department, specifically Financial Analysis and Labor Analysis a plus
• Human Resources or payroll experience a plus
• Bilingual a plus (Spanish/Haitian Creole)
• Must adhere to the Seminole Tribe's Policies and Procedures