MANAGER - IT INTERNAL AUDIT

The Internal Audit Department adds value to Hard Rock by conducting audits to help ensure gaming licenses are protected, assets are safeguarded, transactions are properly authorized and recorded, financial information is complete and accurate, and processes are efficient.  The Internal Audit Manager – Information Technology is responsible for organizing, directing, and administering multi-jurisdictional teams of Internal Auditors – Information Technology and Senior Internal Auditors – Information Technology in the effective and efficient execution of compliance, financial, and risk-based internal audits, investigations, and special projects to assess (1) compliance with state gaming regulations and federal regulations, (2) internal controls over financial reporting, (3) compliance with Hard Rock policies & procedures, and (4) opportunities to improve business processes.

The Internal Audit Manager – Information Technology is primarily responsible for managing information technology-related audit procedures; however, the Internal Audit Manager – Information Technology also performs non-information Technology audits so that (s)he can gain an understanding of the Company’s business operations.  The Internal Audit Manager– Information Technology has audit managerial responsibilities for multiple properties/locations among multiple gaming jurisdictions.  The Internal Audit Manager– Information Technology interacts with all levels of management to identify, discuss, and resolve potentially contentious issues and provide feasible business recommendations; provides highly responsible and complex support to higher-level management staff; and, performs related tasks within the area of assignment.

SUPERVISORY

The Internal Audit Manager – Information Technology receives administrative direction from the Director of Internal Audit – Information Technology and supervises Internal Auditors – Information Technology and Senior Internal Auditors – Information Technology.

(These functions are intended as a general illustration of the work performed in this job classification and are not all-inclusive for this position)

• Provide exceptional service to internal customers and work harmoniously with fellow team members.
• Recruit, train, motivate, and evaluate the performance of Internal Auditors – Information Technology and Senior Internal Auditors – Information Technology.
• Partner with the Information Technology department in evaluating Information Technology risks and participating in planning and development of Information Technology-related projects
• Assist in the annual audit planning process, including ongoing risk assessment.
• Schedule resources and monitor the schedule to ensure the annual audit plan is completed timely.
• Utilize spreadsheets, word processing, databases, data analytics, and web-based software to (1) perform analyses and (2) effectively support and document the results of work performed in accordance with the Institute of Internal Auditors’ International Standards for the Professional Practice of Internal Auditing.
• Supervise the assignments of Senior Internal Auditor – Information Technology and Internal Auditors – Information Technology and review the work papers prepared by them and their team members.
• Investigate discrepancies and opportunities identified, and effectively communicate the results to the Director of Internal Audit –Information Technology and management through verbal and written communication.
• Maintain an awareness of changes in gaming regulations with respect to IT, the Payment Card Industry (PCI) Data Security Standard, and the COSO Internal Control Framework.
• Maintain accurate records and files pertaining to assignments performed.
• Attend and participate in professional group meetings and continuing education.
• Maintain professional certifications required for the position.
• Maintain an awareness of changes in gaming regulations.
• May conduct special studies for management, such as those required to discover the mechanics of detected fraud and to recommend controls for fraud prevention.
• Perform related duties as assigned by the Director of Internal Audit – Information Technology.
• Plan, direct, coordinate, and review the work of team members; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; ensure guest service; and meet with team members to identify and resolve problems.
• Encounter areas containing second-hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality
• Select, train, motivate, and evaluate team members; provide team member training; work with team members to correct deficiencies; and implement discipline as appropriate.
• Attend and participate in professional group meetings, and maintain awareness of new trends and innovations in the fields of analytics and workforce administration.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year-for-year basis)

BS or BA in information technology, computer science, computer engineering, accounting, finance, business management, or other related field. An MBA is a plus. At least five (5) years of experience in audit, accounting, finance, or information technology-related fields is required, with at least three (3) of those years in internal audit.  Gaming and/or hospitality experience is preferred.  Certified Information Systems Auditor or Certified Information Systems Security Professional is preferred.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must be twenty-one (21) years of age.
• Must successfully pass drug screening.
• Must possess and maintain a valid driver’s license within the assigned state of employment.
• Must successfully pass background checks and be able to obtain gaming work permits/licenses in jurisdictions where Hard Rock has operations.
• Must be organized, and detail-oriented, have good verbal and written communication skills, and the ability to multi-task and prioritize assignments.
• Must be proficient with personal computers, Excel, Word, and PowerPoint.
• Knowledge of data analytics software is preferred.
• Knowledge of gaming regulations and internal controls, including multi-jurisdictional experience, is required.

• Knowledge of IT principles, Control Objectives for Information and Related Technologies (COBIT), and COSO is preferred.

ABILITY TO:

• Research, analyze, comprehend, and act upon information and be aware of the business environment to effectively manage areas of responsibility.
• Ability to set clear direction for the department to ensure the successful execution of the strategic plan
• Ability to apply different and novel ways to deal with organizational problems and opportunities.
• Observe and direct the actions of subordinates.
• Make unpopular and/or difficult decisions that benefit the organization in the short and long term.
• Be a strategic, analytical, ethical, and effective motivator.
• Skill in developing successful working relationships with senior management, peers, and subordinates within the department and outside of the department.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted during work.
• Skill in coaching and developing others’ skills and competencies by planning effective development activities and providing staff with clear direction and line-of-sight in regards to their respective roles in achieving the business strategy.
• Stand 80% of the time in a noisy and fast-paced environment.

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